Return and Refund Policy

Under normal circumstances, all goods are non-refundable, except for the following special circumstances:

The quantity or style of the goods received does not match the order
The product received is defective
The size does not match (replace the same style and color goods once within 7 working days).

If you find a problem with the goods, don't hesitate to contact customer service (IG: mormore.studio ) to request a return within 48 hours of signing for the goods. (The time is determined by the receipt time shown in the courier company's information).
Returns and exchanges will not be provided after the time limit.
Returned items must not be washed, worn, or used, must be in new, complete, and clean condition, must have their tags not cut off and must be accompanied by the original packaging.
All products that have been modified, have been used, have odors (perfume/smoking/laundry detergent, etc.), have been washed, worn, damaged, defective products, promotional and discounted products are not eligible for return, exchange or refund. The shipping costs of the goods must be borne by the customer.
Unless there is a problem with the quality of the product, all exchanged products are non-returnable.
Once the order is paid, you cannot change the purchase content or cancel the order. Please confirm the purchase content before placing the order and making payment.
This website will do its best to display the true appearance and color of the goods. Information and pictures are for reference only, and the actual product shall prevail.
In the event of any dispute, Mormore LIMITED (“mormore”) reserves the right to make the final decision.

Once the packaging of all goods is opened, returns will not be made for non-quality reasons.
Products damaged due to your personal reasons (such as self-modification, [other reasons]), improper storage, and normal wear and tear of the product will not be returned.
Product quality problems caused by unauthorized maintenance, misuse, neglect, abuse, accidents, alterations, incorrect installation, or torn or altered labels, anti-counterfeiting marks, etc. will not be returned or exchanged.
Products with gifts, packaged products, gift packages, and products in sets cannot be partially returned.
If the goods are damaged or lost for any reason due to improper handling and return shipping, the risk is borne by the buyer, and [online store] will not make any compensation or refund.
All non-quality issues require return or exchange of goods, and the freight will be borne by the buyer.
When returning or exchanging goods, please be sure to keep the original brand packaging box or bag, inner accessories, labels, instructions, etc. in good condition. The delivery note and delivery express receipt (if there is an invoice or gift) must be returned together with the goods. If the returned goods lack a delivery note, a delivery receipt, or the packaging is damaged/lost, we will not be able to process it for you even during the return or exchange period.
In the event of any dispute arising from refund or return, the Company reserves the right to make the final decision.

In the event of any dispute arising from refund or return, the Company reserves the right to make the final decision.

The pictures and information in the online store are for reference only. Due to problems such as shooting lighting and color differences on different monitors, there may be color differences between the product pictures and the actual product. The actual product shall prevail.

In the event of any dispute arising from refund or return, the Company reserves the right to make the final decision.